Patient Care Representative, Rehabilitation

Job Description

Purpose & Scope:

Greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and pre-authorizations. Maintains medical records and prepares charts/paperwork for all Medical Imaging modalities. Accurately registers and effectively places orders for all Medical Imaging modalities. Has working knowledge of Epic. Monitors waiting area and communicates with clinical staff of patient readiness. Provides assistance as needed to physicians, Department Managers, and clinical staff.

Education:

High School Diploma or Equivalent Required

College Degree Preferred

Experience:

One Year Office/Clerical Experience Required

One Year Healthcare Field Required

Certification/Licensure:

None Required

VHC Health™ has provided exceptional medical services to the Washington, DC metropolitan area for more than 75 years. A proud member of the Mayo Clinic Care Network, a national network of independent healthcare organizations, the Hospital prides itself on offering the latest technological advancements and medical practices. Virginia Hospital Center was recently designated a Newsweek 2020 Best Maternity Care Hospital, received a 5-star rating from the Centers for Medicare and Medicaid Services (CMS) and once again named a Leapfrog Top Hospital in 2019. Virginia Hospital Center is designated as a Magnet hospital® by the American Nurses Credentialing Center, is a 453-bed not-for-profit teaching facility offering comprehensive healthcare and multiple, independently recognized Centers of Excellence