Senior EAP Counselor

Human Resources

Job Description:

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.

Summary:

The position performs intake screening of EAP (Employee Assistance Program) clients, employees and their dependents, determines preliminary assessment of problem, collects work performance data, provides short-term counseling and recommends possible treatment options. Monitors voluntary and mandatory drug/alcohol clients for treatment compliance.

Roles and Responsibilities:

• Provides intensive case-management services such as communicating with employee, supervisor, and treatment professionals on a periodic basis to assess progress and provide regular back-to-work conferences. In accordance with the US Department of Transportation 49 CFR Part 40, perform Substance Abuse Professional (SAP) evaluations and follow up services to safety sensitive personnel. Performs Pre-Employment evaluations involving safety sensitive and non-safety sensitive personnel.

• Maintains confidential intake and case-management records. Generates statistical data for monthly report. Protects and maintains client confidentiality in both verbal and written communication.

• Communicates regularly with Medical Services, Labor Relations, Disability, Bus & Rail Operations. Provides outreach services to all NJ TRANSIT employees by visiting sites and providing education and prevention services and distributing brochures, flyers, and posters on various topics.

• Performs assessment onsite during crisis situations and emergencies. Provides Critical Incident Stress Management (CISM), grief and trauma counseling, as required. Provide Federal Railroad Administration (FRA) Drug/Alcohol Awareness Training for new hires. Participate in FRA Inspections. EAP related customer service training provided to bus employees.

• Evaluates treatment centers and providers to maintain and expand resource file. Reviews provider credentials assess quality of care and makes recommendations to Director, EAP.

• Provides weekly Relapse Prevention Group in EAP offices to alcohol/substance use disorder employees and counsels employees on how to identify and manage situations that lead to drug/ alcohol relapses. Provides psycho- education group support services to departments, as needed. Provide specialized training to management and supervisors as requested, i.e. Police De-Escalation Training/Awareness.

• Conducts relevant lunch and learn workshops and training programs to provide education, prevention and awareness and to promote health and wellness.

• Provides consultative services to NJ TRANSIT management regarding troubled employees. Counsels and guides management in the necessary skills to be able to identify employees who may be referred to EAP.

Education, Experience, and Qualifications:

• Bachelor’s Degree in Social Work, Sociology or Psychology, or equivalent. - Required

• Master’s degree and/or Doctorate in Social Work, Sociology, Psychology or Counseling. - Preferred

• Five (5) years’ experience in a professional counseling atmosphere or related area, three (3) years of which should be clinical experience in mental health and substance abuse and EAP counseling. - Required

• Must be licensed or certified in Social Work, Psychology or Counseling and a minimum of three (3) years clinical experience in mental health and substance abuse and EAP counseling.

Knowledge and Skills:

• Knowledge of Employee Assistance Program Core Technology principles and applications.

• Knowledge of and clinical experience in the diagnosis and treatment of substance abuse-related disorders.

• Must be experienced in interpretation of Department of Transportation 49 CFR Part 40 regulations including CFR parts 219, 655 and 382.

Certificates, Licenses, Registrations:

• Current state license or state certification to practice as a mental health practitioner, (e. g. Social worker, clinical psychologist, marriage and family counselor, professional counselor) is required.

• DOT qualified Substance Abuse Professional (SAP) is required and must be renewed every 3 years.

• Certified Employee Assistance Professional (CEAP) is required and must be renewed every 3 years.

Working Environment:

Must perform at the main office in Maplewood and three (3) satellite offices in Hoboken, Matawan, and Camden.



At NJ Transit you will enjoy a competitive salary and excellent benefits package:

• Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision

• Flexible Spending Account

• Life Insurance

• Paid Leave

• Tuition Assistance

• Pre-Tax Commuter Benefits Plan

• Retirement Plans

• 401(a) - Retirement plan with a 6% employer contribution

• 401(k) - Retirement saving plan with up to an 3% company match

• 457(b) - Deferred Savings Plan

At NJ TRANSIT, diversity and inclusivity are vital to our success as are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team.

Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST