Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER_eRecruiting_ApplyforaJob.pdf) .

The University of Miami is currently seeking a Patient Navigator to work at the UM Hospital & Clinics (UMHC) in Miami. The incumbent facilitates patients’ ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers.

Primary Duties and Responsibilities (For Non-exempt Employees Include Percent of Effort):

• Telephone responsibilities include, but are not limited to speaking to the patient, and contacting a variety of health care facilities to obtain patient medical record information.

• Explains consent for obtaining outside records, and HIPAA (if applicable) to patient; obtains signatures (may be done via email)

• Submits signed consent to health care centers as appropriate to initiate retrieval of medical records, pathology slides, x-rays and any other pertinent report

• Tracks pending records to ensure delivery prior to clinic visit such as pathology reports etc.

• Communicates to the appropriate SDG Nurse Coordinator, if difficult or unable to obtain a pertinent record

• Travels within the facility and campus to retrieve records/films/CD/s as needed

• Prepares pathology slides and submits for consultation

• Returns pathology slide to appropriate institution or patient

• Communicates with physician as needed

• Assembles, completes, and processes patients’ charts as indicated

• Maintains confidentiality of patient information.

• Maintains an accurate clinical record, recording information per hospital policy.

• Performs patient call back to complete Patient Satisfaction Survey.

• Utilizes UChart and RIS/PACS/Cerner

• Reports unusual incidents in a timely manner to appropriate supervisory personnel.

• Assist nursing staff in collaboration of multidisciplinary meetings

• Assists with other clerical duties, not limited to faxing, scanning, copying

• Performs other duties as assigned.

  Knowledge, Skills, and Abilities:

• Excellent customer service skills are required.

• Strong written and oral communication skills.

• Knowledge of medical terminology is preferred.

• Able to handle multiple tasks simultaneously.

• Ability to establish and maintain effective working relationships with patients and staff

• Computer skills Microsoft Office

  Education Requirements (Essential Requirements):

• High School diploma or equivalent

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H5

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

Transforming lives

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.