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Industrial Staffing Services Inc dba Equiliem Client Navigator in New York, New York


Client Summary:
The nation's largest municipal health care delivery system in the United States dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay.

Summary of Need:
The Cancer Center & breast care client navigator's primary focus is to provide seamless integration of cancer care in a multidisciplinary setting. The navigator is a liaison for patients, families, direct care providers, and ancillary clinics, community providers, and the health care system to ensure continuity of care.

Job Description:

  1. Under the direction of breast service providers, assists with coordination and continuity of care:
a) Serves as point of contact for patients and physicians for incoming/out going referrals
b) Guides patients transferring on how to obtain and submit out side medical records, including pathology slides if available.
c) Orients new patients to clinic and Bellevue as needed, provides support and concrete services
d) Facilitates interactions and communication with health care staff and providers
e) Schedules patients for appointments
f) Refers patients to financial counseling as needed
g) Ensures patients are scheduled for appropriate follow up care and imaging
h) Coordinates access to up-to-date cancer patient information (of all media)
i) Tracks interventions and outcomes

2. Connects patients to hospital, community, and social support services:
a) Identifies and mitigates barriers to care, in collaboration with Social Work
b) Links patients to hospital and community resources
c) Advocates for patients at Bellevue and the broader health care system
d) Identifies and coordinates with sources of free resources f

3. Schedules radiology and other appointments.
a) Following up on providers' orders: schedules mammograms, breast ultrasounds, and other imaging appointments.
b) Facilitates linkage to MRI guided biopsy appointments at NYU Langone.
c) Facilitates appointments

4. Coordinates screening and outreach programs:
d) Organizes breast cancer month (October) and mothers' day (May) screening and outreach campaigns
e) Liaisons with providers, radiology/mammography, and public affairs too organize events
f) Reports to Breast Program Leadership (BPL) meetings on outreach data and screening outcomes
g) Participates in other outreach events as appropriate

5. Conducts patient satisfaction surveys
a) Calls patients to conduct surveys by phone to gather breast patients' feedbackabout their care and experience
b) Coordinates with other staff conducting surveys
c) Records responses and comments


Qualifications/Requirements:
Associates Degree required

Knowledge, Skills, Abilities:
Bilingual in Spanish

Shift/Schedule:
  • 8am-4pm
  • 5 days per week

Contract Length:
8 weeks

Equiliem specializes in staffing clinical, non-clinical, and allied personnel. We excel in all levels, disciplines, and specialties within the healthcare spectrum. Our projects range from short to long term local and travel assignments. Equiliem has been recognized as a certified small business enterprise. In addition, we are proud that we have earned the prestigious Joint Commission accreditation for staffing firms and have been awarded Best in Staffing 5 years running by our employees and client partners.
Benefits offered to our workers include the following:
  • Medical Insurance
  • Vision & Dental insurance
  • Life Insurance
  • 401K
  • Commuter Benefits
  • Employee Discounts & Rewards
  • Payroll Payment Options
Equiliem ( ) believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.
Across the U.S., leading companies in healthcare, government, light industrial manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, and Independent Contractor Compliance.
For over 50 years, we've helped shape our industry. Today, we continue to research, ask questions, and constantly enhance the candidate journey and client experience.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly

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