Become a part of our caring community and help us put health first

CenterWell is seeking a dedicated, compassionate, and experienced - Certified Medical Assistant Preceptor Trainer - who is interested in growing with the company and being a part of something great!

The Certified Medical Assistant Preceptor Trainer is responsible or assisting the providers and health care professionals with patients and families seen in CenterWell Senior Primary Care Offices. The Certified Medical Assistant Preceptor Trainer also trains Medical Assistants on new procedures and standards and performs reviews to develop and implement training for Medical Assistant staff to ensure best practices and standardized workflows are observed. Recommends and coordinates training for established staff and new hires. 40 Clinical/ 60 Training.

Additional Job Description

The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant Preceptor Trainer assumes ownership and leads advanced and highly specialized administrative / operational / customer support duties that require independent initiative and judgement.

Location : CenterWell Senior Primary Care office located at Peoria + all Arizona CenterWell locations

Certified Medical Assistant Preceptor Trainer Role Overview:

• Performs clinical duties such as discussing symptoms and gathering and inputting information into the electronic medical records system

• Taking vital signs, giving injections, performing diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site

• Collaborates closely with all clinical and operational care team members

• Plans, coordinates, and implements all aspects of Medical Assistant training programs, workflow audits, and feedback sessions, for participants throughout the Arizona CenterWell Senior Primary Care locations, including but not limited to MA shadowing, audits, and in person/ virtual instructor-led trainings

• Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate and analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements

• Duty to 'Sign Off' on Yearly Competencies for our Market wide MA's

• Understands own work area professional concepts, regulations, strategies and operating standards

• Creates an environment that is conducive to learning, feedback, and exchanging information, engages the learner, and produces the desired outcomes

• Makes decisions regarding own work approach/priorities and follows direction. Decisions are regarding the daily priorities for market leadership priorities, administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals

• Oversees work of others and/or is the primary administrative owner of Medical Assistant Training, coaching, main processes, programs, products, or technologies

• Supports Clinical Leadership with ongoing Medical Assistant hiring and recruitment activities

• Works within broad guidelines with little oversight and is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation

Use your skills to make an impact

Required Qualifications

• 2-5 years of Medical Assistant experience in 'back-office' direct patient care

• 1-5 years of leadership experience

• 3+ years relevant clinical training experience

• Active Medical Assistant Certificate as a Certified Medical Assistant/CMA or as a Registered Medical Assistant/RMA (Please note if you are currently certified, some CMA and RMA programs may still require completion of Humana approved certification program within one year from hire date)

• Current CPR certification

• This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

• Must be a team player with excellent communication skills

• Experience in a fast pace/high volume environment

• Proficiency in Microsoft Office applications including Outlook, PowerPoint, Microsoft Project

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Bilingual

• Hands-on professional Phlebotomy experience

• Experience with Electronic Medical Records

• Experience with HEDIS

• Active Medical Assistant Certification or Registration from the following: American Association of Medical Assistant (AAMA), National Healthcareer Association, American Registry of Medical Assistants, National Association for Health Professionals, and/or American Medical Technologist

• Rad tech license (AART)

• Experience using a wide variety of training tools to effectively facilitate to a wide audience.

• Experience managing projects or processes

Being a part of the CenterWell team gives you benefits that include:

We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, tuition reimbursement, weeks of paid vacation time, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Social Security Request Task Notification: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format:

To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Language Proficiency Testing:

Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. ​ Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Equal Employment Employer:

CenterWell Senior Primary Care is more than an equal opportunity employer, CenterWell's dedication to promoting diversity, multiculturalism, and inclusion is at the heart of what we do in all of our CenterWell roles. Diversity is more than a commitment to us, it is the foundation of what we do. We are fully focused on diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all of the other fascinating characteristics that make us each uniquely wonderful.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$47,700 - $65,600 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources